Shipping & Delivery Policy

SHIPPING & DELIVERY POLICY

Last updated: 21 August 2026

1. DELIVERY AREA

We currently deliver orders across the United Kingdom.

The delivery address must be entered correctly during checkout.

If a particular product has a specific delivery restriction, this will be clearly stated on the relevant product page before purchase.

2. DELIVERY COST

Standard delivery is FREE.

There is no standard delivery charge for eligible orders delivered within our UK delivery area.

If any additional delivery charge applies to a particular product or delivery requirement, this will be clearly communicated before the order is completed.

3. DELIVERY TIME

Our usual estimated delivery timeframe is:

7–15 days

This is an estimated delivery timeframe rather than a guaranteed delivery date.

Delivery times may vary depending on:

- Product availability
- Supplier lead times
- Carrier schedules
- Delivery location
- Circumstances outside our reasonable control

If an unexpected delay occurs, we will contact the customer using the information provided with the order.

4. DELIVERY ADDRESS

Customers are responsible for providing an accurate and complete delivery address.

Please make sure that the delivery location has reasonable access for the furniture ordered.

5. LARGE OR HEAVY FURNITURE

Some office furniture may be large or heavy.

Customers should ensure that the delivery location can reasonably accommodate the size of the furniture being delivered.

If specific delivery requirements apply, these will be communicated before delivery where reasonably possible.

6. FAILED DELIVERY

If delivery cannot be completed because an incorrect address was provided or reasonable access is unavailable, we may need to arrange a further delivery attempt.

Any additional charges that may arise in such circumstances will be communicated to the customer before they are incurred.

7. DELIVERY DAMAGE

Please inspect your furniture and packaging as soon as reasonably possible after delivery.

If an item arrives damaged, please contact us promptly.

Please provide:

- Order number
- Photographs of the product
- Photographs of the packaging
- A description of the damage

We will assess the issue and provide an appropriate solution in accordance with your statutory rights.

8. COLLECTION

We do not currently offer store collection or customer collection.

Orders are delivered to the address provided during checkout.

9. INSTALLATION

We do not currently provide furniture installation or assembly services.

Customers should arrange installation or assembly separately where required.

10. CONTACT

For delivery enquiries, please contact:

Email:
bartsirons@gmail.com

Telephone:
+44 (0)20 7536 0777