Warranty & After-Sales Policy

WARRANTY & AFTER-SALES POLICY

Last updated: 21 August 2026

We aim to provide clear and accurate information about the condition and specifications of the furniture we sell.

1. SECOND-HAND AND PRE-OWNED FURNITURE

Where furniture is second-hand, used, refurbished or pre-owned, the relevant condition information will be provided on the product page.

Customers should review the product description and photographs before placing an order.

2. MANUFACTURER WARRANTIES

Where a product is supplied with a manufacturer's warranty or guarantee, the applicable warranty information will be stated on the relevant product page or supplied with the product.

Warranty periods may vary by product.

3. STATUTORY RIGHTS

Any warranty or guarantee is additional to the customer's statutory rights.

Nothing in this policy limits statutory rights relating to faulty, damaged, misdescribed or non-conforming products.

4. FAULTY PRODUCTS

If you believe that a product is faulty, please contact us as soon as reasonably possible.

Please provide:

- Order number
- Product name
- Description of the issue
- Photographs or video where appropriate

We will assess the issue and provide an appropriate remedy in accordance with applicable law.

5. INSTALLATION

We do not provide installation or assembly services.

Where assembly is required, customers are responsible for arranging assembly unless the relevant product page expressly states otherwise.

6. CONTACT

Email:
bartsirons@gmail.com

Telephone:
+44 (0)20 7536 0777